24/7 Hotline:
24/7 Hotline:
“We profit most by giving the service that is best.” was the slogan they lived by in the 1960s. At this time, Victory Liner, Inc. already proved to be one of the more reliable public transport companies in the Philippines because of its clean buses, terminals, and courteous and properly groomed crew.
A decade later, Victory Liner, Inc. transferred to its current location along the north end of EDSA, near the Balintawak Bonifacio Monument. During this time, the second generation Hernandezes began getting involved in the company. They suggested ideas for innovation and expansion like setting up a fleet of provincial air-conditioned buses and providing radio communications equipment.
YOUR RESERVATION TICKET SERVES AS AN OFFICIAL FARE TICKET FOR ALL INTENTS AND PURPOSE.
CHECK IN TIME: 20 minutes before scheduled departure. Failure of passengers to present themselves for carriage within such time shall result in the cancellation of their reservation and their seats shall be given to chance passengers.
VALIDITY OF THIS TICKET: On the date stated herein or on the rebooked date.
NON-REFUNDABLE TICKET: Your reservation ticket shall be non-refundable except only in cases of force majeure or trip cancellations through the fault of the company in which case the passenger has the option to claim a refund or to rebook the ticket, without any surcharge, within fifteen (15) calendar days from the trip date written on the ticket.
However, the passenger may likewise rebook this ticket at any time before the departure date or within fifteen (15) calendar days from trip date appearing on the ticket. Failure to rebook this ticket within the aforesaid period shall result in forfeiture of paid fare in favor of the company. Rebooking is allowed only once and shall be subject to a common surcharge rate of TEN PERCENT (10%) of the paid fare.
CANCELLATION/CHANGE OF SCHEDULE: Victory Liner, Inc. reserves the right to cancel trips or change it's time schedules and/or dates of departure without prior notice.
LIMITATION OF LIABILITY FOR LOSS/ DAMAGE OR PERSONAL BELONGINGS/LUGGAGE: Victory Liner, Inc. assumes no resposibility for loss or damage of effect, luggage or other personal belongings carried by passengers unless these are declared and shown to and a list thereof is given and freight charges are paid thereon to the shipping clerk or conductor, and the passenger complies with the instructions of the shipping clerk or conductor relative to their care and safekeeping.
LOST PASSENGER TICKETS FOR ANY CAUSE WHATSOEVER SHALL NOT BE RETURNED OR REPLACED BY THE COMPANY AND THE PASSENGER WIL BE REQUIRED TO PAY HIS/HER FARE A NEW. ANY UNAUTHORIZED ERASURE OR ALTERATION OF THE INFORMATION STATED ON THE REVERSE SIDE HEREOF SHALL RENDER THIS RESERVATION TICKET NULL AND VOID.
Published: January 2018
We at Victory Liner, Inc. value your privacy and ensure that appropriate measures to protect your data are in place and reflected in every process where your personal data is involved. Such measures are implemented through our information security management system and privacy policy established in accordance with the principles of proportionality, transparency, and legitimate purpose.
This Privacy Notice explains:
We collect personal data from our website using forms from the following pages:
The information we collect is used primarily for your identification, in order for the Company to contact you, in the event of trip changes or cancellation; when we respond to your inquiries; and when we process your job application.
The Company will not sell or rent your personal data to anyone. Records of your personal data are stored and retained in our database for a period of 5 years in accordance to the retention, storage and protection policies established by our Company. Physical security measures are implemented to safeguards hard copies and hardware containing your personal data, and only authorized personnel shall have access to your information. Appropriate disposal or destruction procedures shall then be performed.
III. KNOW YOUR RIGHTSAs subject of the data we collect and process, it is important to us that you are aware of your rights provided under the Data Privacy Act of 2012 and provide a convenient way for you to exercise these rights:
Be informed. You have the right to be notified and furnished with information before your personal data enters our processing system.
Object. You have the right to object to our processing of your personal data and/or withdraw your consent in case of changes in the information previously provided. Your personal data shall no longer be processed with the exceptions enumerated under the law.
Access. You have the right to access or demand access to view of practically everything that will happen to your personal data, which includes but are not limited to the description of the personal data, purpose, collection process, use, distribution, disclosure, storage, disposal, and destruction.
Rectify. You have the right to dispute, under reasonable circumstances, the inaccuracies or errors in your personal data and have it correct immediately and accordingly.
Erase or block. You have the right to suspend or withdraw, order the blocking, removal or destruction of your personal data from our filing system upon discovery and substantial proof of the conditions enumerated under the law.
Be indemnified. You have the right to receive compensation for any damages you have sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal data.
Data Portability. You have the right to obtain a copy of electronically processed personal data in an electronic or structured format commonly used. This right highlights the concept of you, being the subject to which these data pertain to, have control over your personal data.
IV. HOW TO EXERCISE YOUR RIGHTSOne of our main objectives is to provide you with a convenient way to access your personal data and exercise your rights under the law. You may send an email to our Data Protection Officer at [email protected] if you wish to exercise any of your rights provided above. Note however, that changes and deletion of your personal data from our records shall only be done if within justifiable means and cause. To protect information from malicious or accidental destruction, residual copies from active servers and records found in backup system may not be immediately deleted.
V. UPDATES & REVISIONSAny updates or revisions to our policies relating to privacy and security of your personal data shall be published on this notice and any major changes or improvements on our policy shall be separately communicated and highlighted but, shall still be included on this notice.
VI. OTHER WEBSITESOur website contains links to other websites operated or maintained by third parties. The Company is not responsible for such other websites. Hence, in no event will the Company be held liable for any loss or damage that may arise out of or in connection with any lapse in the security measures or policies of other websites operated or maintained by third parties.
VII. CONTACT INFORMATIONFor any inquiry, objection, complaints, revocation of consent, changes in your personal data, or other concerns related to privacy protection and security, please email our Data Protection Officer at [email protected].
