VOUCHER REDEMPTION PROCEDURE:

1) Please PRINT the voucher that will be emailed to you after you have successfully paid for your ticket order.

2) The voucher must be exchanged for a Victory Liner ticket, at the ticket seller booth of the Victory Liner terminal where you will depart from.

3) Please arrive at the Victory Liner terminal 45 minutes before your trip, to redeem your Victory Liner ticket, from the ticket seller booth.

4) Please bring a valid government issued ID that matches the name of the passenger printed on this voucher.

5) Please present this voucher and your government ID to our terminal ticket seller to redeem your Victory Liner ticket.

6) Should there be changes to your plans and you wish to rebook your trip, please try our Manage My Booking tab Online.

7) Rebooking is allowed anytime before the date of trip, and within 15 days after the date of trip. Beginning on the 16th day after trip date, your ticket is deemed forfeited.Your rebooking will be subject to a 10% rebooking fee from the original ticket price.

8) If the credit card owner is not part of the travelling party, the passenger redeeming the ticket must bring the following items: a) xerox copy of the front portion of the credit card used, b) xerox copy of a valid government ID of the credit card holder, c) authorization letter of the cardholder that he is allowing the passenger to use his credit card.

TERMS AND CONDITIONS of VICTORY LINER TICKETS:

1) Boarding time is 20 minutes before scheduled departure. Failure of passengers to present themselves for carriage within such time shall result in the cancellation of their reservation and their seats shall be given to chance passengers

2) Victory Liner tickets are non-refundable except only in cases of force majeure or trip cancellations through the fault of the company, in which case the passenger has the option to claim a refund or to rebook the ticket, without any surcharge, within fifteen (15) calendar days from the trip date written on the ticket. However, the passenger may likewise rebook this ticket at any time before the departure date or within (15) calendar days from the trip date appearing on the ticket. Failure to rebook the ticket within the aforesaid period shall result in forfeiture of paid fare in favor of the company. Rebooking is allowed only once and shall be subject to a common surcharge rate of ten percent (10%) of the paid fare.

3) Victory Liner reserves the right to cancel trips or change its time schedules and/or dates of departure without prior notice.

4) Victory Liner assumes no liability for loss or damage of effects, luggage or other personal belongings carried by the passengers, unless these are declared and shown to, and a list thereof is given and freight charges are paid thereon to the shipping clerk or conductor, and the passenger complies with the instructions of the shipping clerk or conductor relative to their care and safekeeping.

5) Lost passenger tickets for any cause whatsoever shall not be returned or replaced by the company and the passenger will be required to pay his/her fare anew.

6) Any unauthorized erasure or alteration of the information stated in the ticket voucher emailed to you, shall render it null and void.

I understand that reservations available online are for regular passengers only. For tickets of SENIOR CITIZENS, PWD, STUDENTS availing of discount fare, I acknowledge that these tickets may only be BOUGHT over the counter at Victory Liner ticketing offices.

I have READ and AGREED to the Voucher Redemption procedures, Terms and Conditions of Victory Liner tickets, and fees relating to the tickets ordered where applicable.

I have reviewed my bus ticket itinerary and therefore accept it as final.